Game crash and bethesda dont care

I cant start a game, the game crash each time, i sent a letter to bethesda and they just say that they are sorry and they cant do anything, they say that it can be frustrating and they are disappointed that they are unable to deliver a costumer service experience that is up to a good standard. Shitty compagnie keep doing crashy game...

Renaud103 about DOOM II RPG, v1.0